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Trust & Assurance Design

Build trust into every stage of the customer journey

Translate complex security, privacy, and AI practices into clear assurances that buyers and regulators understand. I create the narratives, evidence, and processes that reduce friction and showcase your governance.

Core activities

  • Customer assurance playbooks, security questionnaires, and RFP response libraries tailored to your internal and external customers.
  • Trust center content and evidence packs that highlight controls, certifications, and ongoing monitoring.
  • AI and privacy impact frameworks aligned with NIST AI RMF, EU AI Act, GDPR, and other sector-specific guidance.
  • Cross-functional workflows that connect sales, legal, security, and product for consistent messaging.

Reduce friction, accelerate confidence

I structure engagements around measurable outcomes: shorter sales cycles, smoother audits, and streamlined regulator conversations. Expect collaborative working sessions, content creation, and system integration so your teams can sustain the trust narrative after the engagement concludes.

Ideal for organizations that

  • Compete in enterprise or regulated markets with rigorous diligence.
  • Operate AI-enabled products and need transparent assurance artifacts.
  • Are preparing for SOC 2, ISO 27001, or privacy certifications.
  • Want to empower teams with consistent, approved messaging.

Let's unlock your trust advantage

Share the blockers slowing down deals or compliance approvals, and I'll co-design a trust program that makes proof effortless for every stakeholder.

Schedule a discovery call